Asian Customer Due Diligence Specialist

We’re hiring an Asian Customer Due Diligence Specialist to join our client’s team in Gibraltar.

What you’ll do:

• Conducting due diligence research, adverse checks and information analysis in accordance with established procedures.
• Completing due diligence reports to a high standard, concisely outlining all of the relevant information located and known.
• Navigating public databases and internal systems to identify and verify due diligence information.
• Investigating and summarising customer documentation relating to source of funds and proof of wealth.
• Identifying and escalating high-risk accounts at the earliest opportunity.
• Preparing and conducting contacts with customers where further information surrounding their financial circumstances are obtained.
• Assisting the Customer Due Diligence department in completing Mandarin translations and other ad-hoc tasks when required.

What you’ll need:

• Previous experience in Gaming, Fraud, AML or Safer Gambling roles is preferred but not essential.
• Excellent attention to detail and ability to maintain high levels of accuracy.
• Ability to effectively analyse and summarise information.
• Fluency in Mandarin and English, both written and verbal.
• Experience in Microsoft Office programs, specifically Excel and Word.
• Strong organisation and prioritisation skills.
• Knowledge of policies and procedures relating to Customer Due Diligence, Responsible Gambling and AML

What you’ll get:

• Competitive salary
• Career progression
• Bonus scheme
• and a wide range of other benefits.
• Training will be provided on all aspects of the role.