The role is responsible for onboarding and client operations of Visa and Mastercard projects for new and existing BIN sponsorship deals. You will provide project management and Client operations support; you will project manage the process, working with internal and external stakeholders i.e. operations, compliance, Client relationships and finance teams, as well as liaising with Visa and Mastercard, Clients, processors and card manufacturers.
The following will form a significant part of the role: Role Details: The associate will ensure that all project deliverables are documented, agreed with the Client and turned in on time and on budget. Any changes to the project scope must be correctly and formally managed.
The position requires constant communication with all other IDT teams, with the role responsible for the management and coordination of all scheme and internal projects. Deliverables are to be effectively tested before being accepted by the Client.
Examples of internal projects could be scheme mandated or discretionary projects, AML applications, ticketing platforms etc. Before the execution of all projects, a thorough risk assessment must be conducted, with all stakeholders considered and informed throughout the project lifecycle.
The onboarding and client operations team is the Centre of Excellence for Visa and Mastercard issuance, initiating bin sponsorship projects with the card schemes, and seeing them through to their launch and ongoing Client operations maintenance.
Duties include completing all registration and technical documentation and being on hand to answer any ad-hoc scheme queries that colleagues and Clients (both prospective and existing) may have. Where appropriate, the associate will be called upon to provide guidance and support on currencies, countries and BIN splits. Once defined at the Scheme, the associate will be required to mirror this setup at the processor; ensuring that all values detailed are within organisation-approved as well as regulatory limits.
- Knowledge of operations and financial services
- Prior experience with Visa and/or MasterCard is desirable
- Experience in delivering technical products would be advantageous
- Project management experience